Welcome To URCM-Online

Posted by URCM-Online
www.URCM-Online.com

Terms & Conditions:

URCM-Online has made every effort to ensure product information contained on our website and in our literature is accurate at the time of production. URCM-Online will not be held responsible for any omissions, errors or price changes.

In order to successfully process your order we will require a daytime telephone number. This is for use for security checking or payment issues and we are unable to complete orders without this information.

For your convenience, this website contains links to other websites not controlled or monitored by URCM-Online and as such, URCM-Online accepts no responsibility for the content of the websites linked to or from this site. The links offered on this site are not endorsed or recommended by URCM-Online. URCM-Online disclaims all warranties, expressed or implied as to the accuracy, legality, reliability, or validity of any content on any other website.

Shipping:

Once payment has cleared to us, please allow up to 3 working days for your order to be dispatched.
Once your order has been dispatched, we will notify you and provide you with your tracking number.

Faulty Goods:

Goods faulty on arrival must be reported to URCM-Online within 28 days. When the product is received back by URCM-Online the fault will be verified and the product will be replaced or refunded. All faulty electrical items will be sent back to the distributor or manufacturer for testing. This is for the manufacturer to determine whether the fault is through manufacturing defect or failure rather than abuse or misuse.

Goods damaged in transit should be reported to URCM-Online within 48 hours. If the goods are visibly damaged on receipt, a note should be made on any relevant delivery paperwork accordingly. Once the damaged goods are received back to URCM-Online a full refund by the original payment method, or replacement will be issued.

Any items received back by URCM-Online that are tested and found to have no fault may incur a handling charge. Any handling charge will be based on individual case circumstances and is not a flat rate charge.

Refunds:

If you have changed your mind following purchasing goods from URCM-Online, it is possible to return goods for refund or exchange. URCM-Online must be informed of the decision to return goods within 7 days of receipt by you. The goods to be returned must not be opened or used and must be in "as new" condition when returned to us.
Once URCM-Online has been informed, you must return the goods within 28 days in order to receive a refund via the original payment method or an exchange for other goods. The refund will be less any postage charges incurred by URCM-Online. Some goods are excluded from the returns option such as special order goods.
If a seal on the goods packaging has been broken, 20% of the retail amount for the goods will automatically be deducted from the refund.

Before any items are returned to URCM-Online please ensure you have done the following

1) Have a valid returns number issued by an URCM-Online member of staff.
2) Enclose all accessories originally included with the goods unless otherwise informed. 3) Return in the original external packaging as received by you.
4) Ensures that the full address listed below is clearly visible on the outside of the packaging.
5) Use a label to clearly display the returns number.
6) Do not under any circumstances write on the original goods box or packaging.
7) Securely seal the packaging using a similar method as per the original delivery.
8) Ensure all returns are sent via recorded delivery with a form of insurance. URCM-Online will not be held liable for any packages lost or damaged in transit. All returns are done at the purchaser's risk.

Please send all returns to:

Returns Department
URCM-Online
10 Midsummer Place
Buckingham Road
Bicester
Oxon
OX263EX

Please note that it is not possible to return or cancel goods specially ordered for you, unless they are faulty. In these cases the above faulty goods procedure must be adhered to.

URCM-Online Reserves the rights to change the policies on this site

URCM-Online may add to, change, or remove any part of these Terms and Conditions of Use at any time, without notice. Any changes to these Terms and Conditions of Use or any terms posted on this Site apply as soon as they are posted. By continuing to use this Site after any changes are posted, you are indicating your acceptance of those changes.
URCM-Online may add, change, discontinue, remove, or suspend any other Content posted on this Site, including prices, features and specifications of products described or depicted on the Site, temporarily or permanently, at any time, without notice and without liability.

Many Thanks
URCM-Online